Terms & Conditions

Welcome to Mehtara – Where Heritage Meets Home.

These Terms and Conditions govern your use of our website www.mehtara.in and the purchase of products from us. By accessing our website or placing an order, you agree to the terms outlined below.

1. Use of Website

  • By using this website, you confirm that you are at least 12 years old or are accessing under the supervision of a parent or guardian.

  • You agree not to misuse the website for any illegal or unauthorized purpose.

  • We reserve the right to modify or discontinue the site or any part of it without notice.

2. Product Information

  • All our products are handmade, and slight variations in color, finish, or texture are natural and celebrated.

  • Product images are for representation only. The actual product may differ slightly due to lighting and individual screen settings.

3. Pricing & Payment

  • All prices are listed in INR and are inclusive of applicable taxes unless mentioned otherwise.

  • We reserve the right to change pricing at any time without prior notice.

  • Payments are accepted via secure third-party gateways to ensure customer safety.

4. Order & Delivery

  • Orders are subject to product availability and confirmation of payment.

  • Once an order is placed, you will receive an order confirmation and tracking details upon dispatch.

  • Delivery timelines may vary based on location and unforeseen delays; however, we strive to dispatch all orders within the promised time.

5. Return & Replacement

  • Returns are accepted only if the item received is broken, damaged, or incorrect.

  • You must inform us within 12 hours of receiving the product with photo and video proof.

  • Please read our full Return Policy for complete details.

6. Intellectual Property

All content on this website — including logos, text, graphics, images, and designs — is the property of Mehtara and is protected by copyright and trademark laws. Reproduction or distribution without our written permission is strictly prohibited.

7. Limitation of Liability

Mehtara shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our products or services. We make no warranties beyond those stated in our product descriptions.

8. Contact Us

If you have any questions about these Terms, feel free to reach out:

📧 Email: mehtaraofficial@gmail.com
📞 Phone: +91 78952 55667
🌐 Website: www.mehtara.in

Thank you for choosing Mehtara – where timeless design meets trust.